Field service software

From the first call to the last invoice.

Tradellen runs the calls, the schedule, the job and the billing, in one system.

  • No setup fee
  • Cancel anytime
  • Free migration help
Command centerTue, 14 Mar
12Open jobs
3Unassigned
5Due today
Water heater leaking412 Maple St · 9:12 AM
New request
No cooling upstairs88 Oak Ave · 8:40 AM
Awaiting scheduling
Furnace tune-up15 Cedar Rd · Mike R.
Assigned

Every job runs the same five stages.

Most businesses run them across four separate tools.

  1. The call comes in
  2. Scheduled and dispatched
  3. Work happens on site
  4. Estimate and approval
  5. Invoice and payment

Tradellen runs all five on one record.

Every call, photo, part and dollar lands on the same job. Nothing gets re-typed.

Job #4417Work in progress
Furnace tune-up15 Cedar Rd · R. Alvarez · (513) 555-0142
TechnicianMike R.
On site1h 04m
EquipmentCarrier 59SC2 (2019)
4 photosChecklist 6/82 parts used
New request Awaiting scheduling Assigned Work in progress Work completed
EST-1042Heat exchanger replacement
$1,480.00Awaiting approval

Dispatch and billing. That’s the rest of the app.

Two more screens. Once you have seen them, you have seen the whole product.

Dispatch

Who is free, who is qualified, and who is closest, before you commit to a time.

Dispatch board3 technicians
MR
Mike R.HVAC · North
8a11a2p
DP
Dana P.Plumbing · Central
9a12p3p
JT
Jose T.HVAC · South
8a10a1p
1 unassigned · 412 Maple St. Mike R. is free at 2 PM and 6 minutes away.

Billing

Estimates and invoices, each showing the state it is actually in.

Estimates & invoicesMarch
EST-1042Heat exchanger replacement
$1,480.00Awaiting approval
INV-2210Tune-up & filter
$268.00Issued · payment pending
INV-2204Condenser clean
$340.00Paid
Every document stays attached to the job, the customer and the technician who did the work.

Why businesses move to Tradellen.

  • One system instead of four subscriptions that don’t talk to each other.
  • An AI receptionist that answers 24/7 on your own number.
  • $69–$299 a month, with every feature included.

Bring everything with you.

Your customers, jobs, invoices and price book come across, and setup help is included.

  1. Send what you haveA CSV or a login: customers, jobs, invoices, price book.
  2. We set it up with youImport, configuration and a walkthrough for your team.
  3. Keep working through itRun both systems until you are ready to stop.

Call recordings and in-app history from another vendor usually cannot be exported.

One price. Every feature.

No feature paywalls and no setup fee. Plans are sized by how many people use them.

StarterUp to 10 people
$69/mo
GrowthMost popularUp to 50 people
$149/mo
ProNo team size limit
$299/mo

Included in every plan

  • AI call answering
  • Scheduling & dispatch
  • Mobile app for techs
  • Estimates & invoices
  • Card payments
  • QuickBooks Online sync
  • Customer portal
  • Reporting & job costing
  • 7-day free trial
  • No credit card required

Start today. Bring your data with you.

All-in-one field service softwareField service software

Run calls, jobs, dispatch, invoices, and payments in one system.Run your service business from one place.

Tradellen analyzes incoming calls and customer requests, prioritizes what needs attention, intelligently dispatches the right technician, manages jobs, estimates and approvals, collects invoices and payments, and automates follow-up from one connected command center.Calls, scheduling, dispatch, jobs, invoices, and payments, connected.

Answer & capture callsSchedule & dispatchJobs & field workEstimates & invoicesCustomer records

No setup fee. Migration help included.

Already using ServiceTitan, Jobber, or Housecall Pro?

Compare pricing, features, limits, and everyday field service workflows side by side.

Compare Field Service Software
No contracts
No setup fee
Cancel anytime
Command Center
Friday, July 3, 2026
Guide
All locations
See what they seeTechniciansCustomers
Search⌘K
DO
Owner workspace
Good morning, Demo.
Tradellen Demo Services recorded 10 customer conversations, 9 job bookings created from those calls and approximately $3,173 in scheduled work today. Revenue, capacity, customer exceptions and cash are prioritized below.
Today at a glance
Calls handled
10
Today
Jobs scheduled
11
Today
Revenue booked today
$6,869
From booked jobs
Invoices outstanding
$507
Awaiting payment
Today’s schedule
Today · Jul 3
Open calendar →
11 appointments
8:00 AM
Jordan Avery $301
Heat pump issue
Marcus Bell
9:00 AM
Sofia Nguyen $394
Heat pump issue
Priya Shah
10:00 AM
Maya Patel $304
Filter replacement
Diego Torres
11:00 AM
Henry Cole $298
No airflow
Marcus Bell
12:30 PM
Ethan Brooks $390
Furnace not heating
Priya Shah
1:30 PM
Liam Carter $312
AC not cooling
Diego Torres
Live field network
Crews in the field
Open full map →
Green Twp Delhi Twp Madeira Cincinnati Covington Villa Hills
DT
Priya Shah
DT
Marcus Bell
DT
Diego Torres
Demo locations are simulated for privacy. Real technicians appear only after consenting to location sharing.
DT
Marcus Bell
Cooling repair · 100 Demo…
DT
Priya Shah
Available near Franklin Ave…
DT
Diego Torres
Maintenance visit · 300 P…
AI Call Insights
Computed live from your call log, outcomes, topics, handle time & coaching
75%
Booking rate
279
Calls analyzed
45
Needs follow-up
2:46
Avg handle time
Outcome sentiment
75% booked · 9% urgent/escalated · 16% no-book
Top call topics
Annual tune-up12%
Thermostat issue12%
No airflow11%
AC not cooling11%
Furnace not heating11%
Coaching opportunities
24 emergency calls routed to on-call. Verify after-hours escalation reaches the right tech.
45 calls ended without booking. Review pricing objections or Aria’s booking flow.
Most common topic is “Annual tune-up” (12%). Make sure Aria nails that script.
Recent analyzed calls
Clear analyzed calls
Emma Walsh
AC not cooling · Jul 6, 5:58 PM · 2m 10s
BookedPositive
Noah Foster
Furnace not heating · Jul 6, 5:51 PM · 3m 59s
BookedPositive
Invoices & Payments · money in the door
Invoice INV‑2043
Paid
Karen B. · AC repair
$312Paid in full
VISA
Visa ···· 4242 · paid by card · today
Service plan · auto‑billing active
Comfort Club Gold
Karen B. · card on file
$149/mo
Next charge Aug 3 · Stripe auto‑charges every month
Collected today
$4,182
Recurring (MRR)
$2,940
Outstanding
$507
Today, Friday, July 3
3 technicians · drag a job to reassign or reschedule
Live · updated 12:10 AM
Today Sync from field ✉ Text schedules Auto-assign + New job
Dispatch intelligence
Capacity and workload guidance
Suggestions are based on each technician’s real assigned workload. Nothing is assigned until you confirm.
83%
capacity
2
jobs
Marcus Bell → Henry Cole
Suggested Diagnostics fit · lightest schedule
Assign
3
jobs
Priya Shah → Sofia Nguyen
Suggested Installation fit · balances the day
Assign
3
jobs
Diego Torres → Ethan Brooks
Suggested Diagnostics fit · balances the day
Assign
Time
Marcus Bell
4 jobs
Priya Shah
3 jobs
Diego Torres
3 jobs
Unassigned
8:00am
Jordan Avery
Heat pump issue
Sofia Nguyen
Heat pump issue
Nora Bennett
Seasonal tune-up
9:00am
Liam Carter
AC not cooling
Maya Patel
Ice on AC unit
Ethan Brooks
Furnace not heating
Maya Patel
Ice on AC unit
10:00am
Noah Foster
Thermostat swap
Ava Morales
Filter replacement
Ava Morales
Filter replacement
11:00am
Isla Fisher
Duct cleaning
Lucas Kim
Safety inspection
12:00pm
Elijah Ward
New install quote
Emma Walsh
Coil cleaning
Elijah Ward
New install quote
1:00pm
Henry Cole
No airflow
Grace Lin
Maintenance visit
Henry Cole
No airflow
2:00pm
Owen Hughes
Refrigerant recharge
Zoe Ramirez
Compressor repair
3:00pm
Ryan Cross
Warranty visit
4 jobs auto-assigned
Balanced across 3 technicians · avg drive 12 min · 0 conflicts
Auto-assign preview
4 jobs · balanced across 3 technicians · avg drive 12 min
Suggested
Maya Patel · 9:30 AM
Ice on AC unit
DT
Priya Shah
8 min away · EPA certified
Ava Morales · 10:00 AM
Filter replacement
DT
Diego Torres
12 min away · lightest load
Elijah Ward · 12:30 PM
New installation quote
DT
Priya Shah
sales-trained · +$4,200 quote
Henry Cole · 1:30 PM
No airflow
DT
Marcus Bell
nearest · 6 min away
You can adjust any assignment after confirming
Cancel
Confirm assignments

If your business is growing but your systems are messy, Tradellen is for you.

Most growing service businesses run on texts, paper, spreadsheets and a few disconnected apps. Tradellen puts the important parts of the business in one simple place.

$340
Average job value lost per missed call
24/7
Always answering: nights, weekends, holidays
10min
Typical automated setup for a standard account
How it works

From first call
to paid invoice.

Four simple steps: the call comes in, the job gets scheduled, the tech shows up ready, and the invoice goes out.

01 · THE CALL COMES IN

Stop losing jobs to missed calls.

When your team is busy on a job, Tradellen answers, takes the details and books it, so the call becomes work instead of a voicemail.

  • Calls answered while you’re busy
  • The details captured every time
  • Booked onto your calendar
02 · THE JOB GETS SCHEDULED

Organize the day on one smart calendar.

See today’s jobs, who’s assigned and what still needs a tech, no double-booking, no guesswork.

  • One smart calendar
  • The right tech assigned
  • Customers get an arrival window
03 · THE TECH GETS THE DETAILS

Your tech shows up ready.

The customer, the address and the job history are already on their phone, no calls back to the office.

  • Job details on their phone
  • Customer and equipment history
  • Notes, photos and status
04 · THE INVOICE GETS SENT

Finish the job, send the invoice, get paid.

Invoice from the driveway, take payment on the spot and see what’s still owed: all in one place.

  • Invoice in a couple of taps
  • Card and bank payments
  • Know what’s paid and what’s due
Already using ServiceTitan, Jobber or Housecall Pro? Or paper, texts and spreadsheets?

Switch without starting over.

Moving systems shouldn’t feel like rebuilding your business. Tradellen imports your customers, jobs, invoices, calendar, services and team, and we help you get set up so the work keeps moving.

  • Customers and job history imported
  • Services, team and schedules set up with you
  • Calls, bookings, invoices and payments in one place
  • Help during setup, not figuring it out alone
  • No setup fee
01
Export and auto-map

Upload the customer CSV from your current platform. Tradellen detects common columns and previews every row before import.

02
Review before anything changes

Confirm names, phones, addresses and emails. Nothing is written until you approve the mapped data.

03
Run both systems, then go live

Test calls, booking, dispatch and payments with a clear fallback while each role learns the new workflow.

What you get

Your jobs, team, customers and
payments in one place.

Aria · answering
(513) 555-0142
● LIVE
✓ Booked · Tue 2:00 PM
Always on

Calls answered while you’re on a job

Nights, weekends, holidays: calls get answered, qualified and booked instead of piling up in voicemail.

Booked value · this week▲ 18%
$12,480
Live numbers

See booked revenue

Every booking and every dollar you’ve made this week, live, on one screen.

Marcus · En route · 6 min
On the map

Live field tracking

Every tech on a live map. Jobs advance to en-route and on-site by themselves, consent-first.

And everything else, built in

Emergency calls flagged

Gas smells, burst pipes, no heat: urgent calls get flagged and routed to your on-call tech right away.

Google Calendar sync

Books directly into your existing calendar. No new software. No learning curve.

Multi-location support

Run 5 locations under one account. Each gets its own local phone number and service area.

Call scripts built for your trade

Tradellen writes the greeting and call script around your services, area and rules. You approve every word.

Smart tech assignment

Assign jobs to the right technician manually, or let Tradellen auto-assign across your team based on workload and working hours.

Customer & tech notifications

Automatic appointment confirmations and review requests to customers by email, plus daily schedules texted to your technicians.

QuickBooks sync

Push customers and invoices straight into QuickBooks Online. Mark a job invoiced and it syncs automatically, no double entry.

Dispatch & CRM built in

A drag-free dispatch board, customer history, and pricebook: the whole back office in one place, not five tabs.

Revenue operations

Tradellen includes the money workflow business owners search for before switching platforms.

  • Estimates, proposals, invoices and payments
  • Payment follow-up and customer portal payments
  • QuickBooks Online customer and invoice sync

Operations management

The platform covers the operational features often compared against ServiceTitan.

  • Payroll, timesheets, overtime and performance pay
  • Inventory, purchase orders, serialized and bin tracking
  • Custom reports, KPI dashboards and exports

Field and customer experience

Dispatch, customer communication and technician visibility live in the same dashboard.

  • 2-way SMS, booking confirmations and dispatch notifications
  • Technician GPS tracking, route optimization and arrival windows
  • Technician scorecards, customer satisfaction and job metrics
Works with the tools you already use
Google Calendar QuickBooks Stripe Resend
What you get

One calm place for the whole job.

The parts that matter, calls, schedule, jobs, invoices and customers, working together instead of scattered across apps.

Stop losing jobs to missed calls.

Calls and bookings stay handled while your team is out on jobs.

  • Calls answered while you’re busy
  • Booked onto your calendar
  • Fewer jobs lost to voicemail

Organize the day on one calendar.

See today’s jobs, who’s assigned, and what still needs a tech.

  • One smart calendar
  • The right tech assigned
  • No double-booking

Know where every job stands.

From request to dispatch to invoice. Every job in one view.

  • Live job status
  • Nothing falls through
  • No hunting through texts

Send invoices faster.

Invoice from the driveway and take payment on the spot.

  • Invoice in a couple of taps
  • Card and bank payments
  • See what’s still owed

Keep customers in one place.

Every customer, job, note and invoice stored together.

  • Full job history
  • Notes and photos on file
  • Ready for the next visit

One price, no surprise add-ons.

Everything included in one simple plan, no per-feature upsells or hidden fees.

  • All features included
  • No add-on fees
  • No long-term contract
Compare

Everything included. No surprise add-ons.

See how Tradellen stacks up against the most popular field service platforms.

Feature TradellenBest Value ServiceTitan Jobber Housecall Pro FieldEdge Workiz
Pricing & commitment
Starting monthly costTradellen: From $69/mo flat — no per-technician feeServiceTitan: $245–$398/techJobber: $69–$349Housecall Pro: $49–$169FieldEdge: $400–$600Workiz: $225+
Setup / implementation feeTradellen: None, help includedServiceTitan: $5,000–$50,000Jobber: NoneHousecall Pro: NoneFieldEdge: VariesWorkiz: None
Per-technician pricingTradellen: No additional costServiceTitan: YesJobber: YesHousecall Pro: YesFieldEdge: YesWorkiz: Yes
Annual contract requiredTradellen: No commitment!ServiceTitan: YesJobber: NoHousecall Pro: NoFieldEdge: YesWorkiz: No
Transparent public pricingTradellen: YesServiceTitan: NoJobber: YesHousecall Pro: YesFieldEdge: NoWorkiz: Yes
Free trialTradellen: 7 daysServiceTitan: NoneJobber: 14 daysHousecall Pro: 14 daysFieldEdge: NoneWorkiz: 7 days
AI & call handling
24/7 AI receptionist (built-in)Tradellen: IncludedServiceTitan: Add-on (+$$$)Jobber: NoneHousecall Pro: NoneFieldEdge: NoneWorkiz: None
Emergency escalationTradellen: IncludedServiceTitan: YesJobber: NoHousecall Pro: NoFieldEdge: NoWorkiz: No
Auto call qualificationTradellen: IncludedServiceTitan: PartialJobber: NoHousecall Pro: NoFieldEdge: NoWorkiz: No
SMS confirmationsTradellen: IncludedServiceTitan: Add-onJobber: YesHousecall Pro: YesFieldEdge: YesWorkiz: Yes
2-way SMSTradellen: IncludedServiceTitan: Add-onJobber: YesHousecall Pro: YesFieldEdge: YesWorkiz: Yes
Scheduling & dispatch
Scheduling & dispatch boardTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Google Calendar syncTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Smart tech assignmentTradellen: ServiceTitan: Jobber: PartialHousecall Pro: PartialFieldEdge: Workiz:
Route optimizationTradellen: IncludedServiceTitan: Add-onJobber: Housecall Pro: FieldEdge: Workiz:
GPS technician trackingTradellen: IncludedServiceTitan: Add-onJobber: Housecall Pro: FieldEdge: Workiz:
Customer & revenue
CRM / customer recordsTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Estimates & invoicingTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Good / Better / Best proposalsTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Online paymentsTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
QuickBooks syncTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Customer portalTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Review requests (automated)Tradellen: ServiceTitan: Add-onJobber: Housecall Pro: FieldEdge: Workiz:
Operations
Payroll & timesheetsTradellen: IncludedServiceTitan: Add-onJobber: Housecall Pro: FieldEdge: Workiz:
Inventory managementTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Purchase ordersTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Technician scorecardsTradellen: ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Custom reports & KPIsTradellen: ServiceTitan: Jobber: PartialHousecall Pro: PartialFieldEdge: Workiz: Partial
Multi-location supportTradellen: Up to 5ServiceTitan: Jobber: Housecall Pro: FieldEdge: Workiz:
Setup & support
Guided data migrationTradellen: IncludedServiceTitan: Paid add-onJobber: Self-serveHousecall Pro: Self-serveFieldEdge: VariesWorkiz: Self-serve
Onboarding timeTradellen: ~10 min autoServiceTitan: 3–6 monthsJobber: DaysHousecall Pro: DaysFieldEdge: WeeksWorkiz: Days
Dedicated account managerTradellen: Pro onlyServiceTitan: Enterprise onlyJobber: Housecall Pro: FieldEdge: Workiz:
Best fit forTradellen: 1 to 50+ trucksServiceTitan: 20+ trucksJobber: 1–10 trucksHousecall Pro: 1–10 trucksFieldEdge: 5–20 trucksWorkiz: 1–15 trucks

* Competitor pricing and features based on publicly available information and user-reported data from G2, Capterra, TrustRadius, and contractor forums as of 2026. Features and pricing may vary. Contact each vendor for current quotes.

Pricing

Simple pricing for growing
service businesses.

Every plan includes the full platform, with setup and migration help. You just pick the team size that fits. No feature paywalls, no surprise add-ons.

Starter
$69/mo
The full platform for teams of up to 10.
No contracts. No setup fee. Cancel anytime.

  • Team of up to 10
  • AI phone answering & call handling
  • Customer management
  • Scheduling & dispatch board
  • Online booking page
  • Invoices & payments
  • Job tracking & team views
  • Automated follow-ups
  • Setup & migration included
Start free trial
7-day free trial · No credit card required
Pro
$299/mo
The full platform with no team size limit.
No contracts. No setup fee. Cancel anytime.

  • Unlimited team size
  • AI phone answering & call handling
  • Customer management
  • Scheduling & dispatch board
  • Online booking page
  • Invoices & payments
  • Job tracking & team views
  • Automated follow-ups
  • Setup & migration included
Start free trial
7-day free trial · No credit card required
Setup and migration help are included. You don’t have to rebuild your business alone.
Private by design

How Tradellen uses
your Google account.

Connecting Google is optional. If you connect it, Tradellen only uses two things, your calendar and send-only email, and never reads, changes or deletes anything in your inbox.

The only two permissions Tradellen asks for

You connect Google yourself, and you can disconnect any time. Tradellen requests the minimum access needed for these two features, and nothing more:

Google Calendar

Tradellen checks your availability and creates or updates appointment events whenever a job is booked, rescheduled or cancelled: keeping your schedule accurate and preventing double-bookings.

Gmail Send only

Tradellen sends confirmations, reminders and dispatch notifications from your own email address. This permission is send-only: Tradellen cannot read, modify or delete anything in your inbox.

You can disconnect Google at any time. Tradellen uses Google user data only to provide these two features. Never for advertising, resale or AI-model training. Our handling follows the Google API Services User Data Policy, including Limited Use requirements. Read our Privacy Policy and Terms of Service.

Book a free demo

See how Tradellen can organize your service business.

Book a free demo and see how calls, scheduling, dispatch, customers, invoices and payments work together in one simple system.

✓ Request received! We will reach out within 2 business hours.

No commitment. Cancel anytime.

Tradellen
Forgot password?
Step 1 of 6
← Save & exit to homepage
Tell us about your business
Have a website? Paste it and we'll fill in the details · including your hours. Or enter everything manually.
Magic fill from your website
FASTEST
or enter manually
Anyone who works jobs in the field, including you. You'll invite them by name later.
A "line" is one phone number Aria answers. Most shops start with one main number · add more later if you want a separate number per location or crew.
Set up your repair shop
A few questions so Tradellen opens as a real truck & trailer repair command center · not a generic dashboard. You can change any of this later in Settings.
Next you'll set your address, phone line, calendar, email and payments. Skip anything you're not ready for · your Command Center shows exactly what's left to finish, and warns you before a feature can't work yet.
Where's your business based?
Your address personalizes your dashboard and lets Aria offer callers a local number.
Your AI receptionist number
Personalize Aria
A few details so Aria handles calls the way you would · then generate the script. You can change all of this anytime in the AI Receptionist tab.
When a caller has a genuine emergency, Aria transfers them straight to this number instead of taking a message. Leave blank only if you never take emergency calls.
So Aria can qualify callers and politely turn away anyone outside the area you cover.
Tradellen texts this to happy customers after a completed job so your reviews grow on autopilot.
Generating your personalized script...
Your Aria number goes live the moment you finish setup. Call it then to hear this exact script · and tweak the wording anytime from the AI Receptionist tab.
Your starter price book
We built these from your trade so you can quote on day one. Adjust prices now · or fine-tune anytime in the Pricebook tab.
Bring your team and your data
Invite your crew, and if you're switching from another system we'll move your data over.
Invite your team
Coming from another system?
Connect your tools
Hook up the apps you already use. You can also connect any of these later in Settings.
Square card readers aren’t supported yet · until then, cards run through Stripe. Everything else you connect lives in Settings → Integrations.
Let's make sure it actually works
These are live checks against your phone line and connected accounts · not a summary of what you typed.
📢 Put your new Aria number to work
Your number is live and answering. Here's how to point your real calls at it · do these when you're ready:
  1. Add it to your Google Business Profile. Set it as your business phone so calls from Google Search & Maps ring Aria. Open Business Profile → (Business Profile → Edit profile → Contact → Phone.)
  2. Forward your existing business line to it. Keep the number your customers already know · just have your carrier forward calls (or unanswered calls) to your Aria number, so Aria catches anything you can't. Ready to switch fully? You can port your number in later from Settings → Voice & Lines.
  3. Use it on your website, business cards & ads · or keep showing your old number and rely on forwarding. Either works.
  4. Call it right now to hear Aria answer with your script. If anything sounds off, tweak the wording in the AI Receptionist tab.
Choose your plan
Your 7-day free trial gives you full access. Pick a plan to keep Aria answering when the trial ends.
Starter
$69/mo
No setup fee · setup and migration help included
  • Teams of up to 10
  • AI receptionist (Aria): 24/7 call answering
  • Customer management & scheduling
  • Dispatch board & job tracking
  • Online booking page
  • Estimates, invoices & payments
  • Automated follow-ups
  • Setup & migration included
Pro
$299/mo
No setup fee · setup and migration help included
  • No team size limit
  • AI receptionist (Aria): 24/7 call answering
  • Customer management & scheduling
  • Dispatch board & job tracking
  • Online booking page
  • Estimates, invoices & payments
  • Automated follow-ups
  • Setup & migration included

Command Center

??
Owner workspace
Good morning
Getting your day ready…
Operating brief
Preparing your workspaceLoading business details
Coverage
Checking AriaLoading voice-line status
Field capacity
Checking scheduleLoading team availability
Exceptions
Reviewing attention itemsChecking customer follow-up
Today's schedule

Today

Aria is answering on your business line: 0 calls today
Live field network

Crews in the field

Only technicians who consent to location sharing appear on this map.
Today at a glance
Calls handled
0
Today
Jobs scheduled
0
Today
Revenue booked today
$0
From booked jobs
Invoices outstanding
$0
Awaiting payment

Service lifecycle

Today’s operation from first contact through follow-up

01IntakeWaiting for activity
02PlanSchedule and qualification
03DispatchCrew assignments
04DeliverField execution
05CollectRevenue progress
06RetainCustomer history linked
Calls handled
0
Loading...
Bookings created
0
Loading...
Conversion rate
0%
Calls booked / total
Est. revenue
$0
at avg ticket
Activity · last 7 days
Loading...
Recent calls
TimeCallerIssueDurationStatusAddress

Upcoming

Active numbers
Numbers provisioned for your account. Each routes to Aria 24/7.
Add a number
Provision a local number for any of your service areas.

Service areas

How Aria answers your phone
Live
Answer these in plain English and we'll write Aria's script for you. Changes go live within 15 minutes of saving.
Just list it the way you'd say it to a customer.
Set in Business profile so your schedule, booking windows and after-hours routing all agree.
This is the phone that rings when someone has a gas smell, a flood, no heat in freezing weather, etc. With no number set, Aria takes an urgent message instead of transferring.
Advanced · edit Aria's exact words yourself ▾
This is the full script Aria follows. "Update Aria" above rewrites it · only edit here if you want to hand-write the wording.
Refine with AI
Chat to adjust Aria's personality, add rules, or change the flow.
Aria is thinking...
Today
Showing all technicians
Needs a tech Scheduled En route On site Completed Invoiced
CustomerAddressPhoneLast serviceJobsTotal revenueTags
Flat-rate pricebook
Present Good / Better / Best options on every job. Avg ticket up 38%.
Business reports
Booked value by week
Last 8 weeks · value of booked calls, not collected revenue
Getting started
New here? Reopen the setup guide or bring your data over from another app.
Language
Choose the interface language for your dashboard. Business data you enter is never translated.
Setup & integrations
Connect the tools your account needs. Each row shows whether it's on and what won't work until it is.
Sample data
Your account starts empty. Load example records to explore the features, then remove them anytime.
Business profile
Used on invoices, scheduling, email, customer messages and receptionist scripts.
Your technicians
Everyone who works jobs in the field. Each one gets a personal link to their technician workspace · you can see who opened it and who is set up.
Google Calendar
Sync schedules, service visits and technician assignments with Google Calendar.
Default tax rate
Applied to new estimates and invoices. Until you set one, they use 0%. You can still override the rate on any individual estimate or invoice.
After-hours mode
Use a shorter after-hours call script and offer next-available slots.

Active now

Shorter script, next-day availability
Email delivery
Send estimates, invoices, confirmations and review requests from your business email. Platform email can send basic messages, but connect Gmail or verify a sending domain for reliable customer delivery.
Checking email connection…
We use Google's secure sign-in to send only the emails you trigger from here · we can't read your inbox. Already connected Google Calendar? You're set.

Send appointment confirmations

Email the customer when a job is booked

Send review requests

Email a review link when a job is completed
SMS / texting
Shared inbox, reminders, on-my-way texts and invoice links. Delivery stays off until your business texting line is connected and verified.
Checking texting status…
Field operations
Control what technicians can do from their phone. These permissions are enforced for the account, not just hidden in the dashboard.

Allow technicians to record offline payments

Cash, check or bank transfer collected in the field. Off by default · techs can still send the customer a secure pay link.

Field card-present collection (foundation)

Prepares card-present (Stripe Terminal) for the field. Tap-to-pay needs a supported reader or the native app · it is not available in the mobile browser, where the secure payment link stays the way to take a card.
Used to estimate labor cost on jobs that don't have a rate from a timesheet. Labeled "est" until you enter real hours/rate on the job.
Payment collection (Stripe)
Connect your own Stripe account so customer invoice and service-plan payments go directly to your business. Until onboarding is complete, online collection is clearly marked as not live or test-only.
In-person card readers and tap-to-pay are not available in this web app; collect in person with a secure invoice pay link or record an offline payment on the invoice.
Checking payment account…
Advanced support diagnosticsHealth checks, integration status and data export for support conversations
System health
Connection status for your integrations and any recent delivery failures.
Run diagnostics to see your system status.
Account controls
Deactivating blocks all sign-ins (yours and your office logins) until support reactivates: nothing is deleted. Requesting deletion schedules a permanent removal in 30 days; you can keep working and cancel any time before then. Invoices, payments and the audit trail are kept for the legally required period even after deletion.
Connection setup detailsOnly needed when support asks you to connect a provider manually
SMS / Texting (Twilio)
Send reminders, on-my-way texts and invoices from your own Twilio number. Each account connects its own Twilio · we never text from a shared platform number.
Checking texting connection…
Set up texting in 5 steps
  1. Create a free account at twilio.com.
  2. Buy a local phone number (about $1/month) · Console → Phone Numbers → Buy a number (SMS-capable).
  3. From the Console dashboard, copy the account ID and security token Twilio gives you.
  4. Paste them (and your Twilio number) into the fields below, then click Save & connect.
  5. Enter your mobile and Send test SMS to confirm delivery.
Open the Twilio console →
How to get connected: 1) Sign up free at twilio.com. 2) Buy an SMS-capable number (Console → Phone Numbers → Buy a number). 3) Copy the account ID and security token from Twilio and paste your Twilio number above, then Save & connect and send a test.
US carriers require Twilio A2P 10DLC registration before texts deliver. Your security token is stored securely. This is separate from your receptionist phone number.
Payments provider status
Shows whether secure checkout, invoice pay links and online-booking deposits are ready for live use.
Checking Stripe connection…
Open Stripe dashboard
Advanced setup notes
Support can connect the Stripe server key for live checkout. Until that is complete, deposits are skipped and the booking flow still works normally.
Photo & file storage
Where job photos and customer signatures are stored.
Checking storage…
Advanced setup notes
Default: photos and signatures are stored securely in Tradellen. As your volume grows, support can move file storage to a dedicated high-capacity plan, no action needed from you.
Subscription
Growth plan · active
Tradellen Assistant
Operations Copilot · ask about anything in your dashboard
Team · 0 members
Activity feedLatest pings & status changes
Accounting & A/R
Track open balances, overdue invoices, deposits, statements and accounting export without pretending a sync exists.
Not connected
$0
Outstanding balance
$0
Overdue
0
Due this week
0
Failed statement emails
Open balances
A/R by customer or fleet account, oldest invoices first.
Aging
Deposits
QuickBooks sync settings
These controls are available after QuickBooks is connected. Until then, use export for your accountant.

Auto-sync

Push new jobs, invoices and payments to QuickBooks automatically

Create invoices from completed work

Completed jobs and repair orders can become accounting invoices
Accounting history
Exports, statement batches and real sync events appear here.