Plumbing software that keeps up with emergency calls at 2am
Aria handles after-hours emergencies, dispatches the right tech, and sends the customer an ETA, before you even wake up.
Emergencies handled while you sleep
Answer, dispatch and update the customer: automatically, around the clock.
24/7 AI emergency answering
Aria answers burst-pipe and gas-smell calls instantly, any hour, and books or escalates them.
Automatic on-call escalation
True emergencies escalate straight to the on-call tech so nothing waits until morning.
Real-time ETA texts
Customers get an automatic on-my-way text with a live ETA the moment a tech is en route.
Skill-based dispatch board
Assign the right tech by skill, workload and drive time from one clear dispatch board.
Photo documentation
Before/after photos on every job protect you and show the customer the work.
Online booking
Non-emergency customers self-book a slot 24/7 that drops straight onto the dispatch board.
Backflow Test / Permitted Work Record
Backflow device and serial, test result, static water pressure, gas pressure test, permit number and inspection result recorded on the job and printed or emailed to the customer. Your certified tester still files the water authority's own form.
Plumber license tracking
State Plumbing licenses on file with automatic expiry alerts at 90 and 30 days.
Why plumbing pros switch to Tradellen
One flat price, the AI receptionist built in, and plumbing tools that ship in the box.
| Tradellen | Jobber | Housecall Pro | |
|---|---|---|---|
| Starting price | From $69/mo flat | Per-tech / quote | Per-tech / quote |
| AI receptionist built in | ✓ Included | ✗ | ✗ |
| Vertical-specific features | ✓ Built-in | Limited | Limited |
| Setup fee | Onboarding included | Extra / quote | Extra / quote |
| Contract required | ✓ No | Often | Often |
| Free trial | ✓ 7 days | Varies | Varies |
Comparison is illustrative; competitor plans, pricing and features vary. Check each vendor for current details.
One flat price. No per-tech fees.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
- Teams of up to 10
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- Teams of up to 50
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- No team size limit
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
Plumbing software questions, answered
Straight answers for plumbing contractors evaluating Tradellen.
Can Aria answer emergency plumbing calls in the middle of the night?
Yes. Aria, the built-in 24/7 AI receptionist, answers burst-pipe and gas-smell calls the moment they come in, any hour, and either books the job or escalates it, so a 2am emergency becomes a dispatched call instead of a missed voicemail.
How does Tradellen escalate a true plumbing emergency to my on-call tech?
True emergencies escalate straight to your on-call technician instead of waiting until morning. Aria captures the problem and urgency, flags the call, and routes it to the on-call tech so a flooding-basement call gets a fast response.
Do customers get an ETA text when my plumber is on the way?
Yes. The moment a tech is dispatched and en route, the customer gets an automatic on-my-way text with a live ETA, so they know exactly when your plumber will arrive.
Can I assign the right plumber by skill and drive time?
Yes. The dispatch board assigns work by skill, current workload and drive-time-aware dispatch, so the closest qualified plumber lands the job instead of whoever happens to answer.
Does Tradellen sync plumbing invoices with QuickBooks?
Yes. Estimates, invoices and payments sync to QuickBooks Online, so your books stay current without double entry after every job.
How much does Tradellen cost for a plumbing company?
Tradellen uses flat monthly pricing with no per-technician fees: Starter is $69/mo (teams up to 10), Growth is $149/mo (up to 50) and Pro is $299/mo (unlimited team size). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts and no setup fee.