HVAC software with a 24/7 AI receptionist that books jobs while your techs are on service calls
Aria answers after-hours calls, qualifies the lead, and books the slot, so the job lands on your calendar, not in voicemail.
Stop losing after-hours calls
The receptionist, the dispatch board and the closeout: all in one system.
24/7 AI receptionist included
Aria answers calls day or night, qualifies the lead and books the slot, at no extra cost.
Emergency escalation
No-heat and no-cool calls escalate to your on-call tech instantly instead of sitting in voicemail.
Good / better / best proposals
Present tiered options on site and convert an approved estimate into a scheduled job.
Equipment & warranty tracking
Every customer’s system, model, serial and warranty dates on file for the next visit.
QuickBooks sync
Invoices and payments sync to QuickBooks so the books stay clean without double entry.
GPS tracking & ETA texts
Live technician location on the dispatch map and automatic on-my-way ETA texts to customers.
Refrigerant Handling & Leak Record
Refrigerant type, amount added and recovered, any leak found and where, and the technician's EPA 608 certification number recorded on the job and printed or emailed to the customer on their service report.
EPA 608 certification tracking
Every technician's EPA Section 608 certification on file with automatic expiry alerts at 90 and 30 days.
Why HVAC pros switch to Tradellen
One flat price, the AI receptionist built in, and HVAC tools that ship in the box.
| Tradellen | ServiceTitan | FieldEdge | |
|---|---|---|---|
| Starting price | From $69/mo flat | Per-tech / quote | Per-tech / quote |
| AI receptionist built in | ✓ Included | ✗ | ✗ |
| Vertical-specific features | ✓ Built-in | Limited | Limited |
| Setup fee | Onboarding included | Extra / quote | Extra / quote |
| Contract required | ✓ No | Often | Often |
| Free trial | ✓ 7 days | Varies | Varies |
Comparison is illustrative; competitor plans, pricing and features vary. Check each vendor for current details.
One flat price. No per-tech fees.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
- Teams of up to 10
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- Teams of up to 50
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- No team size limit
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
HVAC software questions, answered
Straight answers for HVAC contractors evaluating Tradellen.
Can Tradellen answer my HVAC calls after hours and on weekends?
Yes. Tradellen’s built-in 24/7 AI receptionist, Aria, answers inbound HVAC calls day or night, qualifies the caller, and books the appointment straight onto your dispatch board, so after-hours no-heat and no-cool calls become booked jobs instead of voicemails.
How does Tradellen handle no-heat and no-cool emergencies?
Emergency calls escalate to your on-call technician instantly instead of sitting in a voicemail box. Aria captures the problem and urgency, flags the call as priority, and puts it on the dispatch board so the right tech is sent fast.
Can I track each customer’s HVAC equipment, model and warranty?
Yes. Every customer’s system, model, serial number and warranty dates are kept on file, so your technician arrives knowing the equipment and its history before the next visit.
Does Tradellen create good, better and best HVAC proposals?
Yes. You can present tiered good/better/best options on site, and an approved estimate converts straight into a scheduled job without re-keying.
Does Tradellen sync with QuickBooks?
Yes. Invoices and payments sync to QuickBooks Online so your books stay clean without double entry.
How much does Tradellen cost for an HVAC business?
Tradellen uses flat monthly pricing with no per-technician fees: Starter is $69/mo (teams up to 10), Growth is $149/mo (up to 50) and Pro is $299/mo (unlimited team size). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts and no setup fee.