Tradellen vs Fullbay
Fullbay is a well-known name in diesel shop management. See how Tradellen runs the repair orders, unit history and parts a truck shop needs, and adds a built-in 24/7 AI receptionist, simpler setup and flat pricing, so you spend less time on tools and never miss a breakdown call.
Tradellen vs Fullbay, where each fits
Both run the diesel-shop essentials. The difference is what Tradellen builds in: a 24/7 AI receptionist that answers and books your calls, plus flat, per-shop pricing.
| Tradellen | Fullbay | |
|---|---|---|
| Repair orders (C/C/C + status) | ✓ Built in | ✓ |
| Unit & VIN history | ✓ Per unit | ✓ |
| Parts & approvals | ✓ | ✓ |
| Invoicing & card payments | ✓ From the RO | ✓ |
| Built-in 24/7 AI receptionist | ✓ Aria, included | Not a built-in phone receptionist |
| Roadside call → repair order | ✓ Automatic | Check current plans |
| Pricing model | Flat, from $69/mo | Check their site |
| Free trial | ✓ 7 days | Check their site |
| Best fit | Shops that want simple + a receptionist | Shops wanting a diesel-specific suite |
Comparison is illustrative and based on publicly available information; Fullbay’s plans, pricing and features change and vary by shop. Check their site for current details. Tradellen is not affiliated with Fullbay.
Fullbay is a trademark of its owner. Tradellen is not affiliated with, endorsed by, or sponsored by Fullbay. Product names are used only to identify the software being compared.
Simpler to run, and it answers the phone
The diesel-shop essentials, with a 24/7 AI receptionist built in and one flat price.
A receptionist that’s built in
Aria answers breakdown and after-hours calls 24/7, captures the unit and location, and opens a roadside repair order. It’s included, not a separate add-on or a third-party service.
Fast to adopt
Guided setup and migration are included, so your team is running repair orders and answering calls quickly, without a long, heavy rollout.
Flat, honest pricing
One flat price per shop with no per-technician fees, so the bill doesn’t climb every time you add a tech, and the savings stay in the business.
Everything you get with Tradellen
One system from the first breakdown call to the paid invoice.
24/7 AI receptionist (Aria)
Answers, qualifies and captures breakdown calls day, night, weekends and holidays, and turns them into repair orders.
Repair orders
Complaint, cause and correction with status from New Request through Paid, so nothing stalls unnoticed.
Unit & VIN history
Every truck and trailer on file with VIN, mileage, engine hours and full service history under its fleet account.
Parts & approvals
See what’s ordered, received or backordered and which ROs are waiting on a customer sign-off.
Invoices & payments
Turn a finished RO into an invoice in a click, take card payment and sync to QuickBooks.
Preventive maintenance
PM reminders by date, mileage or engine hours per unit, so DOT inspections and services don’t slip.
Why truck shops choose Tradellen
What you gain the day you switch.
- A real 24/7 AI receptionist, built in. Breakdown and after-hours calls get answered and booked instead of going to voicemail.
- The diesel-shop essentials. Repair orders, unit and VIN history, parts, approvals and invoicing, all tied to the fleet account.
- One flat price. No per-technician tiers, so adding techs doesn’t inflate the bill.
- Simple to adopt with guided setup and migration included.
- Roadside-first. Calls become repair orders on your dispatch board automatically.
Tradellen vs Fullbay, questions answered
Straight answers for diesel and truck shops comparing the two.
Is Tradellen a Fullbay alternative for truck shops?
Yes. Tradellen runs the core work a diesel shop needs, repair orders, unit and VIN history, technicians, parts status, approvals and invoicing, and adds a built-in 24/7 AI receptionist and flat pricing. It’s aimed at shops that want a simpler system that also answers the phone.
What is Tradellen’s main advantage?
A 24/7 AI receptionist is built in, not bolted on. Aria answers breakdown and after-hours calls, captures the unit and location, and opens a roadside repair order, so the jobs other shops lose to voicemail land on your board. Add simple setup and flat, per-shop pricing and you get an all-in-one that’s fast to adopt.
Does Tradellen handle repair orders and unit history like a diesel shop needs?
Yes. Repair orders carry complaint, cause and correction and move through New Request, Diagnosing, Waiting Approval, Waiting Parts, In Repair, Ready, Invoiced and Paid. Every truck and trailer is a unit with VIN, mileage, engine hours and full service history under its fleet account.
How does Tradellen pricing work?
Flat monthly pricing with no per-technician fees: Starter $69/mo (up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts or setup fee.
How long does it take to get started?
Most shops are up and running quickly with guided setup and migration help included on every plan, so you’re running repair orders and answering calls without a long, drawn-out rollout.
Where can I compare the full truck-shop feature set?
See the truck & trailer repair software overview, or the focused pages for diesel repair shop software and the 24/7 answering service.
One flat price. No per-tech fees.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
- Teams of up to 10
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- Teams of up to 50
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- No team size limit
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included